Signing in from a new phone or computer can trigger extra checks, even when the account holder is doing nothing unusual. A change of device, browser or network may look different to an automated security system. The safest response is to prepare the device, confirm the website address and follow the operator’s stated verification steps without sharing sensitive codes with anyone.

A returning visitor to log in paddy power should confirm the domain before approving a sign-in from a new device.

Prepare the device before opening the account

Install operating-system and browser updates from official sources. Use a screen lock and avoid a public computer for account access. If the device is shared with family or colleagues, make sure it has a separate user profile and does not save passwords automatically. A familiar device is not always a secure device, so check the basics before entering credentials.

Verify the domain carefully

A new device may not have the bookmark used on the old one. Type the known address or find it through a source you have independently verified. Be cautious with search advertisements and messages about “new device approval”. A login page that copies the operator’s colours can still be a fake. Check the full domain, not just the logo.

Expect a verification step, not a conversation with a stranger

An operator may send a code or ask the account holder to confirm a sign-in. Complete that process only within the official page or app. Never share the code with a caller, social-media account or person claiming to be a support agent. The code is meant to confirm your control of a channel, not to authorise someone else to act on your behalf.

Understand how remembered devices work

Some services allow a device to be trusted for future visits. Before choosing that option, consider whether the device is personally controlled and protected by a passcode. Do not mark a public or borrowed computer as trusted. If the device is sold, lost or shared later, review the account’s active-session list and remove access where possible.

Check the account after the first sign-in

Review the profile email, phone number and recent activity. Make sure the device change has not coincided with an unfamiliar password reset or transaction. If something looks wrong, change the password through the verified route and contact support. Keep the support reference and note the time of the alert for any follow-up investigation.

Leave a clean session

When finished on a device that is not exclusively yours, sign out and close the browser. Do not rely on closing a tab to end an account session. Clear saved credentials if they were entered accidentally, and check that the browser did not offer to retain them. A deliberate sign-out is a small final step that prevents later access.

If the new-device alert was not yours

An alert about a device you do not recognise should be treated differently from a normal sign-in confirmation. Do not approve it to make the notification disappear. Change the password using a verified route, review the recovery email and phone number, and remove unfamiliar sessions where the account offers that control. If the service shows a location, remember that network routing can make a legitimate sign-in appear in a nearby city; focus on the full pattern rather than one approximate location alone.

Contact the operator through the official support page and describe the alert. Ask whether any profile, payment or contact details were changed. If the account contains sensitive information, consider whether other linked services need attention as well. Keep the notification and case details, but do not post them publicly because they may contain identifying information. A quick, organised response is more useful than repeatedly approving or denying alerts without checking the account.

A new device should prompt a careful check, not panic. Update the software, verify the domain, complete codes only in the official interface and review account activity afterwards. Trust only devices you control, and sign out fully whenever the device is shared.

Do not confuse a familiar network with a trusted device

A home Wi-Fi connection can be useful, but it does not make every device on that network safe. Check that the browser is genuine, the operating system is supported and no unexpected software has been installed. On a work or borrowed device, assume that administrators may manage the environment and avoid saving credentials. Device trust should be based on control and security, not simply on the location from which the sign-in is attempted.